Privacy & Cookies

Last updated: 22 June 2026

Edward Man And Van Services (a self-employed sole trader based in London) is the “data controller” for the personal information you provide through this website. This policy explains what we collect, why, who we share it with and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018). We take your privacy seriously: we ask only for what we need, we never sell your data, and we never share it for third-party marketing.

1. Information we collect

• Information you give us, when you use our quote or contact form: your name, email address, phone number, collection and delivery addresses, and any details you provide about your move.
• Information collected automatically, basic technical and log data (such as your IP address, browser type and the pages you visit), gathered by our hosting provider to keep the site secure and working properly.
• Cookies and embedded content, see section 5 below.

2. How and why we use it

We use your information, and rely on the following lawful bases under the UK GDPR, to:

• prepare and send your quote (to take steps at your request before entering a contract, and our legitimate interest in responding to enquiries);
• arrange, confirm and carry out your move (performance of our contract with you);
• answer questions and provide customer support (our legitimate interests);
• keep records and meet tax and accounting obligations (legal obligation);
• protect the website and prevent misuse (our legitimate interests).

We will only send you marketing if you ask us to, and you can opt out at any time.

3. Who we share it with

We do not sell your personal data. We share it only with the service providers that help us run the website and deliver your move, and only as far as needed:

• Web3Forms, processes and delivers our website form submissions to us.
• Vercel, hosts the website and handles technical/security logs.
• Google, provides the embedded map shown on some pages.
• Your driver, the details needed to carry out your move (handled by the business owner).

We may also disclose information if we are legally required to do so.

4. International transfers

Some of our providers may process data on servers outside the UK. Where they do, we rely on appropriate safeguards (such as UK ‘adequacy’ regulations or standard contractual clauses / an International Data Transfer Agreement) to keep your information protected.

5. Cookies and similar technologies

Our own website uses only the cookies essential for it to function. Some embedded third-party content sets its own cookies or receives technical data when it loads:

• Google Maps, when you choose to load the embedded map (on the home and contact pages), Google may set cookies. The map does not load until you enable it.

You can block or delete cookies through your browser settings at any time; note that blocking essential cookies may stop parts of the site working.

6. How long we keep it

We keep enquiry and quote details only for as long as we need them to follow up and provide our service. Records relating to completed jobs are kept for as long as required for tax and accounting purposes (generally six years, as HMRC requires), after which they are securely deleted or anonymised.

7. Security

We take reasonable technical and organisational measures to keep your information secure. No transmission over the internet can be guaranteed 100% secure, but we work to protect your data and limit access to it.

8. Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to our use of your personal data, to data portability, and to withdraw consent where we rely on it. To exercise any of these, contact us on 07550 145313 or via our contact page. We will respond within one month.

9. Complaints

If you have a concern about how we handle your data, please contact us first so we can put it right. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk or on 0303 123 1113.

10. Children

Our website and services are intended for adults. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy from time to time. The current version is the one published here, with the date shown above.

This policy is provided as general information and is not legal advice.